Avis Car Rental yesterday (July 8) launched a new ‘meet-and-greet’ service at Heathrow which will operate throughout all of the airport’s terminals.

The new service will offer the company’s Prestige customers the opportunity to be met in the arrivals hall by an Avis representative and escorted directly to their waiting car without having to use a courtesy bus. Staff will be on hand to assist passengers with luggage, answer questions about their vehicle and also help with the setting up of the vehicle’s satellite navigation system.

Nina Bell, Managing Director, Northern Region, Avis Budget Group, said: “At Avis, we strive to provide the best possible experience for our customers and our new Avis Prestige Arrive & Drive service at London Heathrow demonstrates our commitment to streamline the customer journey and help get people get on their way as  smoothly and as hassle-free as possible. Whether you’re a customer who needs to hire a car and head to a corporate event, or a family who wants to head off to a holiday getaway, we hope our customers enjoy the new service at London Heathrow.”