Prince Andrew, Duke of York, inspects bedroom at newly refurbished Renaissance Hotel Heathrow with Surinder Arora of Arora Hotels and Amy McPherson of Marriott

The Duke of York formally launched the newly-refurbished Renaissance hotel – one of Heathrow’s most iconic and famous buildings.
Set on the airport perimeter road for over 40 years and overlooking Heathrow’s northern runway, the Renaisssance hotel has undergone a £20 million renovation including an overhaul of all guest rooms and public areas.
It’s now owned and operated by Arora Hotels – the company created by entrepreneur Surinder Arora, who ironically worked as a table waiter in the hotel whilst a young man.
The Duke was given a tour of the new-look hotel,titled Renaissance London Heathrow Hotel, accompanied by Mr Arora.
“Coming to a hotel as a traveller is a daunting experience, particularly for people who don’t like travelling – so finding a friendly face, a helpful face and coming to a hotel like this which feels large and welcoming will give customers and passengers confidence” said the Duke to assembled guests as he unveiled a commemorative plaque.
He added that the rooms were “fantastic”.
Mr Arora said that the hotel was “very special to me”. Not only because of its history but because he had worked as waiter in the evening as a top-up to his day job at British Airways.
Arora Hotels is running the property in conjunction with Marriott under a franchise arrangement.
Amy McPherson, Marriott’s chief executive for Europe, said that it had achieved the most improved guest satisfaction rating for a major hotel in all of Europe since the refurbishment which was a “major achievement”.
The hotel, at the head of the central area tunnel, now offers 710 guest rooms, 97 of which have runway views. Room rates start at £85 per night with park and fly packages starting at £129 per night.