Free superfast wifi available for all Heathrow users


Heathrow has launched a superfast Wi-Fi service with passengers in all terminals able to enjoy speeds of up to 100 Mbps.

Whether it’s booking last-minute travel insurance, pre-ordering groceries for the return home or streaming cartoons to keep children entertained, passengers will have no time limit when browsing on Wi-Fi at the airport.

A very unscientific test by Heathrow News in a terminal 2 coffee bar showed download speed of 81.79 mb and an upload speed of 109.81 mb – levels rarely found anywhere in the UK.

The new service uses Passpoint technology to deliver a next generation, secure Wi-Fi experience and will enable travellers to seamlessly roam between Wi-Fi and cellular for a better-connected experience. Investments have been made to upgrade the wireless network across the airport, ensuring bandwidth capacity, and Boingo has installed two new high-speed internet links at the airport as part of the service overhaul.

Passengers who are already members of the Heathrow Rewards loyalty programme can earn 100 points by signing in to the new Wi-Fi with their Rewards account.

John Arbuckle, head of property at Heathrow said, “Whether passengers are streaming, browsing or working on the go, we’re excited to improve their connectivity experience with the latest generation of Boingo’s award-winning Wi-Fi. This is just one of many initiatives that Heathrow has invested in to serve and delight our 80 million passengers, making Heathrow a world-class airport.”

Dawn Callahan, chief marketing officer at Boingo said, “Passpoint is a Wi-Fi game changer that facilitates a seamless, secure and fast connected experience for Heathrow passengers. We’re proud to introduce the technology at the busiest airport in Europe and launch easy-to-use, high-speed Wi-Fi that travellers now expect.”

Passengers just need to access wifi on their phones or computers, fill in a brief form, and then click through to the new service.


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