Marks & Spencer has opened a new airside food store in Heathrow’s terminal 5 to cater for the trend amongst passengers to bring take-away food onto flights.
The new outlet is double the size of a pilot store which was tried last year and incorporates a large in-store bakery with an extensive range of pastries and sandwiches amongst many other items.
As the world’s most connected airport, Heathrow welcomed a record 40 million passengers in the first half of 2026, with hundreds of thousands of people starting journeys to more than 200 destinations around the world every day this summer. The expanded M&S store is designed to meet passengers’ needs before they fly from quick, quality food for the journey to recognisably British treats and gifts to take overseas.
The company says that customer insight shows that 45% of passengers struggle to find healthy food in airports and this new store will offer more of the M&S Food range including the Nutrient Dense Berry Bliss Bowl, High Protein Smoky Bean & Egg Pot and salads like the Super Nutty Wholefood salad.
Customers will find a broader food range from sandwiches, wraps, salads, sushi, fruit, bakery, chilled snacking, drinks, deli and dairy to travel-friendly favourites such as Prawn & Avocado Bloomer, Pesto Chicken Bloomer, Salt & Pepper Chicken Wrap, Chicken Shawarma. The expanded store also builds on the strong performance of M&S’s gifting range at Heathrow, with products such as British biscuit tins, Spencer Bear and the Big Daddy chocolate bar proving popular with customers looking for food for the journey or a last-minute gift.
Ross Baker, Chief Customer Officer at Heathrow, said: “We aspire to make every journey better, and that includes providing a great range of convenient, high-quality food and drink options. Our partnership with M&S plays an important role in delivering that. As one of the UK’s most trusted and well-loved brands, M&S has proved hugely popular with our passengers, and we’re delighted to welcome a permanent M&S Food store to Terminal 5, offering even greater choice and convenience.”
The company has several landside food stores at Heathrow mainly catering to the needs of arriving passengers
